Bluestone Group

Bluestone Servicing was established in 2006 to bring core servicing of the Bluestone Group’s financial products in-house and as the base of a new operation able to handle back-office administration for other lenders keen to improve their portfolio management and arrears collections performance.

Our core technology solution is capable of being quickly adapted to facilitate servicing to other companies, servicing of other asset classes and also the seamless importation of loan portfolios from other systems.

Our technology platform is designed to handle a wide range of different debt receivables and our extensive experience in the non-conforming sector equips us to deal effectively with either secured or unsecured asset classes. We have teams in Sydney, Australia and Christchurch, New Zealand.

Why use our services?

Bluestone Servicing can add value with the provision of outsourced services to lenders who:

• Have ceased new originations and wish to reduce fixed costs by changing to a variable cost structure so that costs decrease in direct proportion to loan book size
• Are originating new business but wish to reduce overall costs and simplify operations
• Have non-performing loans in need of specialist collections and foreclosure experience
• Require an active or Backup Servicer to support their funding or rating structure
• Wish to reduce their operational risks
• Want to improve the timeliness, accuracy and granularity of portfolio reporting
• Are interested in a turnkey technology platform transition
• Need assistance to evaluate and/or implement technology or process improvement projects

Leveraging our experience and technology, Bluestone Servicing can provide its clients with a headache-free transition to a modern, flexible servicing platform as well as cost certainty, in both the transition process and ongoing servicing.

Independent Ratings

Standard & Poor’s (S&P) have assigned a rating of ‘Above Average’ to Bluestone Servicing for the servicing of both prime and non-conforming mortgages in Australia and New Zealand. The outlook on both ratings is ‘Stable’ and both companies have been included in the S&P global select servicers list. S&P stated that the ratings on Bluestone Servicing’s operations were based on its “proactive servicing strategy, highly automated and integrated processing and servicing systems architecture and progressive improvements in risk management and compliance frameworks”.

Fitch Ratings (Fitch) have assigned a Primary Servicer rating of 2- and a Special Servicer rating of 2 to Bluestone Servicing for the servicing of non-conforming mortgages in Australia and New Zealand. Fitch stated that the ratings reflected our “experienced management and servicing team, proactive servicing and arrears management procedures and the improvements to its servicing systems.”