All staff are required to undertake annual online training modules including UCCC, Privacy Act and Anti-Money Laundering/Counter Terrorism Funding Act. Management are kept up to date with changing procedures and legislation via monthly reports that are also presented to the board.
Bluestone Servicing has a detailed and reliable AML/CTF programme with efficient high level technology to track transactions and suspicious matters. Relevant matters are reported to the Risk & Compliance Manager and AUSTRAC where appropriate. Staff training is conducted annually and as necessary utilising external and internal programmes. Compliance with reporting requirements to AUSTRAC are maintained by the Risk & Compliance Manager.